> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://hitemupapp.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I didn't receive a verification code

Don't worry! 

Your carrier is probably blocking "short codes" on your line. That's the type of number we use to send you your authorization text message.

To fix it, simply call your carrier's ** 611 ** number and request that they "Don't Block ShortCodes" on your line.

Then try again! If that doesn't work please reach out to us below on our support form 🙂